Terms & Conditions2018-05-21T13:24:02+00:00
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Terms & Conditions

Terms of Sale

All orders are subject to availability. Within 24 hours you will receive an e-mail and an order number confirming that your order has been received and is being processed. This e-mail is NOT an acceptance of your order, just a confirmation that we have received it.

Acceptance of your order and completion of the contract between you and Steph Aman, Paul Seville or Gallery 58 will be completed when we e-mail you to confirm the goods have been dispatched.

We reserve the right not to accept your order in the event that we do not obtain authorisation for payment, that shipping restrictions apply to a particular item or that the item ordered is out of stock. We may refuse to process and therefore accept a transaction for any reason, or refuse a service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the website at any time, whether or not that particular product has been sold out.

Age of consent: Our catalogue contains products of an adult nature. All customers must be 18 years or older. Purchasing from us is acceptance of these terms and confirmation that you are over 18 years old.

Gallery 58 Gift Vouchers

These Gift Vouchers have no cash redemption value and are not refundable, transferable or assignable.
Any unused balance will be recorded in the recipient’s gallery 58 account online.
If the purchase exceeds the amount of the Gift Voucher, the remaining balance can be paid by an alternative method.
Gift Vouchers will expire 12 months from purchase date.
Multiple Gift Vouchers can be used to complete a single transaction.
You can combine a Gift Voucher with any promotion code or other offer.
Gallery 58 is not responsible if a Gift Voucher is lost, stolen, destroyed or used without permission.
Normal Gallery 58 terms and conditions of purchase apply.

Payment Processing

All order payments on this website are processed securely by Paypal Website Payments Standard.

When you have reviewed your order details, you will be redirected to Paypal where you can checkout with any major credit or debit card (including Mastercard, Maestro, Visa, Visa Electron, American Express, Solo) or pay directly with your Palpal account. You are not required to set-up a Paypal account to process a credit or debit card payment for your order.

For further information about Paypal payment processing (including details of their privacy policy), please click here.

Returns Policy

Items should be returned new, unused, and with all packaging, labels & tags still attached within 7 days of purchase. Returns that are damaged, soiled or altered may not be accepted and will be sent back to the customer. Any item which has been made to a customer’s own specifications, specific colour requests or any items advertised as ‘Bespoke’ on the online shop product page will be nonreturnable. Panties and knickers may not be returned due to hygiene reasons. We will not accept returns of items damaged due to improper care. Please ensure that you read and follow all care instructions for Leather & Silks.

We do not cover the cost of returning items and are only responsible for them on receipt. Please send by recorded delivery or a courier to safeguard your items. If you have any questions about returns or exchanges please call us on +44 (0) 1206 842954.

Returns from outside the EU must have customs form and an explicit label stating “RETURNING UNSUITABLE GOODS TO SENDER” We will NOT accept parcels that incur duty charges.

Please email [email protected] for RETURNS forms & instructions.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

No Commercial Use

This Site (www.gallery58.eu) its content and any purchased products is for your personal, noncommercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.